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Citizens Tax And Financial Services

5741-A N. Graham St.
Charlotte, NC 28269
(704) 599-4030

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Citizens Tax and Financial Services is a small sized credit repair company in Charlotte, North Carolina. The company has been in business several years a tax preparation company but has in rencent years added credit repair to its list services it provides.  From our research we have found that the company only has a handful of employees, maybe four or less.  When a company is this small it can raise several red flags:  how stable is the company?  What happens to your money and credit if they go out of business, run out of money, or simply go on vacation?  Also, how well are they going to be able to handle customer service adequately as they add new clients?  

  • Results:  Citizens Tax and Financial Services has posted many testimonials but no copies of real deletion results on their website. With any testimonial it is impossible to verify the authenticity.  

  • Experience The experience of Citizens Tax and Financial Services is hard to determine.  The company has been in business since 2000 as a tax company but we can find no start of their Credit Repair services or any information on the credit industry experience of the ownership or employees. Typically, if there is a lot of experience in the company that is something they will promote however and we don't see a lot of that.
  • Types of Programs Offered:   The Citizens Tax and Financial Services website states that they have a standard dispute program of innacurate information.  They do not appear to offer any means of generating new positive credit during the program which is needed to fully maximize a credit score.
  • Pricing and Value The Citizens Tax and Financial Services program has a one time enrollment fee of $149 followed by a monthly fee of $79.  This is a fairly inexpensive program, however, value is directly tied to results and with the background, size, and lack of independent review of the company you really have to consider what that value might be. 
  • Guarantee:  The Citizens Tax and Financial Services website does not mention any form of money back guarantee but rather states that clients are able to cancel the program at anytime with no penalty.  This is a fairly weak guarantee and from we have seen, companies with the strongest results will usually have the most consumer friendly gurantees.
  • Reputation/Reviews: When searching for Citizens Tax and Financial Services on Google we are unable to find any independent customer reviews.  This can speak to the very small size of the company.  They may not have handled enough clients to have been able to generate any type of reputation.
  • Time of Program:  The website for Citizens Tax and Financial Services does not specify any details to the timing or terms on the website, rather they just state that you can cancel at anytime.
  • Website Security:  Citizens Tax and Financial Services does not have the ability to sign up through their website so web security is not an issue. 
  •  Compliance:  Without seeing their agreement it is tough to tell if they are in compliance with state and federal laws. 

If you are looking at enrolling with Citizens Tax and Financial Services it is important that you do all your research.  With very little information about the company online we are unable to guage the quality of their program. We recommend you look into our top recommended companies before moving forward with another company. 

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